Privacy Policy


Personally identifiable information (Full name, email address, phone number, etc.) are being collected from you when you set up a free account with Farmxshop.com. Although, some sections of farmxshop.com site can be surfed without being a registered member, there are certain activities (such as placing a sell or buy order) which require membership registration (either as a vendor or as a buyer). User data may be shared with Farmxshop providers to improve order processing and customer service. It may also be used both for marketing research purposes and customer relation management. So basically, farmexshop.com uses your contact information to send you offers based on your previous orders and your interests.


Our priority at farmxshop is to give our users the most spontaneous and friendly surfing experience. So in view of that, we make use of users’ data to personalize our website according to each user wishes and preferences. In essence, data collected from users via farmxshop.com are for statistical purposes only and help us to: to resolve disputes; troubleshoot problems; Process your orders; Deliver products and services; customize your experience; Process payments and communicate with you about your orders, products, services and promotional offers; Keep and update our database and your accounts with us; collect fees owed; Propose a unique and targeted navigation experience; enforce our terms and conditions;  Prevent and detect fraud, errors, abuse and other criminal activities on our website; measure consumer interest in our products and services; and as otherwise described to you at the time of collection. Likewise, in our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. 
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. 
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like location, local government area, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences. 


Cookies are small unique small piece of information stored by a Web server on a Web browser to be later read back by the browser. They are useful identifiers that are transferred to your device to enable our systems to recognize your device and to provide specific features to make your navigation experience unique and targeted. The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that the use of the ‘basket’ functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. Farmxshop uses Google Analytics and Webtrekk GmbH (Click Here) for marketing and personal data optimization purposes. Farmxshop also uses Google Digital Marketing to propose targeted offers. Click Here to know more about Google Analytics. Also you can click Here to learn more about Webtrekk GmbH and for Google Digital Marketing, click Here.


We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co – branded services that you request where such services are provided by more than one corporate entities. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt -in.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Farmxshop.com and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.


Farmxshop.com links to other websites that may collect personally identifiable information about you. Farmxshop.com is not responsible for the privacy practices or the content of those linked websites.


You declare and guarantee that you are the owner or have the necessary rights on the content that you transmit to us and that at the date of its transmission, the: content is exact and true; use of the content does not breach any of our policies and will not be detrimental to any of our third parties (i.e. the content is not defamatory)


Stringent security measures have been put in place on farmxshop.com to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. So, be rest assured that we work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. However on your part, it is of great importance for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.


Information you give us: 

You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Farmxshop or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile ; and financial information, including Social Security and driver’s license numbers.

Automatic information:

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers ; the full Uniform Resource Locator (URL) clickstream to, though, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.


Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.

Information from other sources: 

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features.


We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.


In case you are still much more concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.


All further enquiries concerning our privacy policies should be directed to [email protected]

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